PRIVACY POLICY
Your Privacy
We respect the privacy of your personal information and we strive to maintain the confidentiality of your personal information given by you. The objective of collecting your personal data is to deliver products and services, future marketing purposes and to improve our services to you. Only our authorized employees have access to your personal information. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. We may also be required to disclose such information to regulators, lawyers, auditors, other companies in the same group, third party service providers and appointed marketing agency.
Your Consent
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
Communication & Marketing
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Mindecode Global Sdn Bhd.
All Mindecode Global Sdn Bhd members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting 'Your Details' in 'Your Account' on the Mindecode Global Sdn Bhd website. You can access 'Your Account' once you register and login. Or click on the 'unsubscribe' link in any email communications which might we send you.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Mindecode Global Sdn Bhd, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Site Statistics
We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information.Mindecode Global Sdn Bhd uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.
Disclosures of your information
We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:
In the event that Mindecode Global Sdn Bhd sells or buys any business or assets.
If Mindecode Global Sdn Bhd or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of FVSB, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Third Party Sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Checking Your Details
If you wish to verify the details you have submitted to Mindecode Global Sdn Bhd you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
Contacting Us
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the Mindecode Global Sdn Bhd team, who will be delighted to answer any questions you may have.
MINDECODE GLOBAL SDN BHD(下称 “公司”、“我们” 或 “本公司”)运营并提供名为 BRAINALYTICS Science & Education (下称 “本平台”)的服务。我们非常重视用户(下称 “您”)的隐私,并致力于保护个人数据的安全。请在使用本平台或提交任何个人信息前仔细阅读本隐私政策,了解我们如何收集、使用、储存和保护您的个人信息。如对本隐私政策存在任何疑问,或希望就隐私和数据保护事宜与我们联系,可使用以下方式:
电子邮件: [email protected]
电话: +6012-377 0863
若您不同意本隐私政策中的任何内容,请立即停止使用本平台。
一、适用范围
本隐私政策适用于 BRAINALYTICS Science & Education通过 MINDECODE GLOBAL SDN BHD(含我们直接拥有或管理的相关子域名、移动端应用、API 接口等)向您提供的所有服务,以及在这些服务中所收集的个人信息和数据处理行为。
如果我们在本平台上提供的某些特定功能或服务有单独的隐私说明,则该说明与本隐私政策并行适用;如有冲突,将以该特定隐私说明为准。
二、我们收集哪些信息
在您使用本平台的过程中,基于提供服务和改进平台功能的需要,我们可能会收集以下类型的信息:
您主动提供给我们的信息
注册信息:当您注册本平台账号时,可能会需要提供姓名、邮箱、手机号码、公司名称、职位等。
付款信息:如果您订阅我们的付费服务,可能需要提供信用卡信息、账单地址等(通常由安全支付网关或第三方支付服务商代为处理)。
账号设置和沟通内容:如您在使用本平台时填写的资料、上传的头像或图片、与客服团队的邮件或聊天记录等。
我们自动收集的信息设备和日志信息:包括您的设备类型、操作系统版本、浏览器类型、IP 地址、访问时间、页面浏览记录、点击行为等。Cookie 与追踪技术:我们可能使用 Cookie、像素标签、Web Beacon 或其他类似技术来收集、分析和存储与您对本平台的使用相关的信息。第三方来源的信息如果您通过第三方账号(例如社交媒体或第三方整合服务)注册或登录本平台,我们可能会从该第三方获取您的公开资料或其他授权信息。若您授权我们与第三方服务(如短信、邮件或支付网关)进行对接,也可能会收集到对接过程中的相关数据(如发送状态、支付状态等)。
提示:我们仅会在合法、正当、必要的范围内收集信息,若您拒绝提供部分信息,可能导致无法使用本平台的某些功能。
三、我们如何使用收集到的信息
我们可能将所收集的信息用于以下用途,且会遵循合法、正当与必要的原则:
提供和维护服务用于创建并管理您的平台账户,确保平台功能正常运作,包括客户关系管理、营销自动化等主要功能。处理您的交易或订阅请求,如生成付款链接、开具账单、处理退款等。改善和优化用户体验分析用户在平台上的使用习惯和操作数据,评估产品功能的有效性,以便做出相应的改进。根据您的偏好,为您提供更个性化的内容或推荐。安全与风险防范通过分析日志或用户行为,检测、预防或调查欺诈、滥用、非法行为或违反我们服务条款的情况。识别潜在安全隐患并进行技术性修复或升级。向您提供客户支持和通知当您遇到问题时,使用您的联系方式来提供技术支持或客服答疑。发送有关平台的重要通知,如功能更新、条款变更、安全警示等。营销与商业推广(在取得适当授权的前提下)向您发送营销邮件、促销信息或活动邀请;若您不想再接收此类消息,可随时退订或联系我们取消。进行市场分析、用户群体画像,以优化我们的推广策略。其他合法合规的用途在征得您同意或法律允许的情况下,为其他特定目的而使用信息(例如合并、收购或资产转让,前提是遵守相关法律要求)。
四、我们如何共享、转让或披露您的信息
我们不会将您的个人信息出售给第三方。仅在下列情况下,我们可能共享、转让或披露您的信息:
对接第三方服务当您主动选择或授权我们与第三方服务(如短信、邮件、支付网关)进行对接时,我们会将必要的信息传递给该第三方,以完成您所需的功能或交易。与服务提供商或业务合作伙伴我们可能与受信任的第三方服务提供商合作(例如云服务器、数据分析、支付处理、客服系统等),这些供应商仅能按我们的指示、并为实现本隐私政策所述之目的使用您的信息。法律或合规要求在法律程序、司法命令或政府机构要求的情况下,我们可能披露您的个人信息。为了保护我们的合法权益或应对法律索赔,我们可能在必要范围内披露您的信息。资产交易或企业变更在公司发生合并、收购、重组或资产转让时,您的信息可能作为资产的一部分被转移给新的实体,但我们会确保该实体继续遵守本隐私政策所列明的保护标准。
五、Cookie 及其他追踪技术
Cookie 的用途我们通过 Cookie 或类似技术来识别用户、记录用户偏好和使用习惯,以便提升用户体验、分析网站流量及改善服务。如何管理 Cookie大部分浏览器都允许您管理或拒绝 Cookie。您可以根据需要清除或禁用 Cookie,但可能会影响部分平台功能的使用。第三方分析工具我们可能使用第三方分析工具(例如 Google Analytics 等)来收集平台流量及使用情况,以便更好地了解用户需求并优化产品。
六、我们如何保护您的信息
技术安全措施我们采用加密传输(如 HTTPS/SSL)、访问控制、防火墙等多种技术手段来保护个人信息在传输与存储环节的安全。定期对系统进行漏洞扫描和安全审计,及时修复风险。管理制度与内部培训建立数据访问权限管控制度,仅授权人员可接触用户信息,并严格要求其遵守保密义务。对员工进行隐私与安全意识培训,防止人为泄露或滥用。数据保留期限我们会在达成本隐私政策所列目的所需的最短期间内保留您的个人信息,除非法律要求或允许延长保留期。当信息已无必要或您要求删除,我们将依据适用法律进行删除或匿名化处理。安全事件应对若不幸发生数据泄露等安全事件,我们会在第一时间启动应急预案并采取补救措施,并按照法律法规要求向您和相关主管部门通报事件情况与处置结果。
七、您的权利
访问、更正与删除您有权随时查看、更新、更正或请求删除我们所持有的您的个人信息(法律另有规定的除外)。您可以通过平台账户设置或联系客服来行使这些权利。撤回同意与拒绝营销对于您已授权或同意我们使用的个人信息,您有权随时撤回该同意;但撤回同意并不影响撤回前基于同意而进行的数据处理行为的合法性。如果您不希望再接收我们的营销信息,可使用邮件退订链接或通过客服联系我们。限制或反对处理在某些情况下(例如当您对信息准确性或合法性提出质疑时),您可要求对个人信息的处理进行限制。若我们基于合法利益进行数据处理,您也有权提出反对。
八、未成年人隐私
本平台主要面向具有完全民事行为能力的成年人(18 岁以上)使用。若您未满 18 岁,请在监护人的指导和同意下使用,并确保提供的个人信息已获得监护人的明确许可。如发现未成年人在未取得监护人同意的情况下向我们提供个人信息,我们会及时删除相关数据。
九、第三方网站与服务
本隐私政策仅适用于 BRAINALYTICS Science & Education及其直接控制或管理的服务。若您点击链接或跳转到第三方网站、应用或服务(包括通过我们平台对接的第三方服务),我们对该第三方的隐私政策或数据处理方式不承担任何责任。请您在使用第三方服务前,仔细阅读其隐私政策。
十、隐私政策的更新
我们可能会不时更新本隐私政策,以反映业务调整或法律法规的变动。更新后,我们会在本平台上发布最新版本并注明“最近更新日期”。若变更涉及重大权利义务调整,我们会通过邮件或平台公告的方式告知您,以便您及时了解并决定是否继续使用本平台。
十一、联系我们
如您对本隐私政策或您的个人信息有任何疑问、意见或请求,请通过以下方式联系我们:
电子邮件: [email protected]
电话: +6012-377 0863
我们会尽力在合理时间内回复并处理您的请求。若您对于我们的回复不满意,或认为我们的行为侵害了您的合法权益,您可以按照适用法律向相关监管机构进行投诉或举报。如果您继续使用本平台,表示您已阅读并同意本隐私政策。
若您不同意本隐私政策中的任何内容,请立即停止使用本平台。